References

FROM THOSE WHO HAVE USED OUR SERVICES…

Tuned in to Our Specific Needs

19th March ‘23
Rabbi Fletcher was wonderfully helpful in arranging to purchase plots for my parents in Israel. He met with us by Zoom internationally and also spoke to us numerous times by phone to explain the options and larger process. We wanted a specific cemetery, which was not easily accessible. So he made inquiries and met with the local municipality to make arrangements, navigating the bureaucracy on our behalf. He also met with me in person individually to look at the area in the cemetery and make a final decision. Throughout, he was knowledgeable, communicative, honest, and tuned in to our specific needs. He accessed the important certificates and enabled easy bank payments, emailing us copies and then mailing us the originals. There even turned out to be an extra sum of money after all was said and done which we did not know about – he brought it to our attention and returned this to us promptly. Overall, it was pretty seamless and we felt comfortable under Rabbi Fletcher’s kind and sincere guidance. Highly recommended for this sensitive, complex process.
C.B.

Dedicated Support Throughout

Dear Rabbi Fletcher,  
I would like to thank you so much for all your help. When it comes to purchasing a kever in Yerushalayim or Bet Shemesh, both for foreigners and Israeli citizens, it requires honest, informed and patient guidance.
Rabbi Fletcher, you were repeatedly available and were responsive to all my inquiries and phone calls with the additional benefit of being able to converse in English. It was a time and energy-consuming undertaking. Yet you made me extremely comfortable as you answered my questions and provided all the varied information I needed in English.
On behalf of myself and family we are grateful to you for your continuous, dedicated support throughout this process. We want to express our wholehearted gratitude to you.
B’vracha,
R.M.
Jerusalem

Dignified

Dear Rabbi Fletcher,  
We are now back in England and want to thank you from the bottom of our hearts for the wonderful, dignified stone setting that you helped us organise and conducted for us. May we share in each other’s simchas from now on.
Yours Sincerely,
(Mrs) S.M.
London

A Great Support

Dear Rabbi Fletcher,  
You were a great support to me and no words can come close to describing my gratitude to you. You gave me much more than just organising the funeral.
Thank you again
Elzbieta Maddock and family
Norfolk, Virginia, USA

Everything Went Very Smoothly

Dear Rabbi Fletcher,  
On behalf of my family, I would just like to say that my father’s funeral went as well as anyone could expect.
My mother had been worrying for months about how the logistics of an overseas funeral would work. In the event, everything went very smoothly and with no problems at all.
Eretz Hachaim is set in beautiful and peaceful surroundings.
The ceremony was carried out with dignity and respect, making a difficult day that little bit easier.
Thank you again for all your help,
Anonymous

Coordinated to Perfection

Rabbi Fletcher helped my family accomplish what just several years ago would have been practically impossible – move my father’s remains from Russia to Israel. Everything was done with dignity, according to Jewish tradition, and with respect to the family. Rabbi Fletcher was patient and persistent throughout the 4-months process; every time we ran into yet another bureaucratic obstacle, his only reaction was “every country is different…”. In the end, this complex move was coordinated to perfection and completed without a glitch.
Thank you Rabbi Fletcher!  
Igor Shersher
New York

I Planned Ahead Because of You

Dear Rabbi Fletcher,  
I am writing this letter because I wanted to express my gratitude to you for your guidance in a very sensitive and delicate matter.
My father, zichrono le’brachah, who passed away this past spring, had been sick for the past three years with kidney failure. During those years, we had many near misses. Yet it wasn’t until I attended your talk at Har Menuchos, and in our subsequent private consultation,
that I understood that I should take advantage of this time to discuss with my father his wishes, and to plan accordingly.
I was surprised to learn that my father had a very clear idea of what he wanted. He asked us to purchase a plot adjacent to his parents and grandparents. Had I not spoken with him directly, I would not have realized that this location would be his first choice, and therefore I would not have been able to fill his request.
I understand that there are financial advantages to taking care of these matters well in advance, as we did. Yet for me, any financial consideration pales in comparison to the emotional benefits of having everything arranged in advance.
The experience of being an onain – a mourner before the burial – was one of the most harrowing and unsettling experiences of my life. There is simply no way to describe the turmoil and confusion one is suddenly plunged into when the time comes.
In a family such as ours, where arrangements had to be made immediately for both interstate and international travel, the travel arrangements alone can be overwhelming. There were so many people to notify with details of the funeral.
Yet there was tremendous comfort in knowing that my father was taken care of, and would be taken care of in the most mechubad and kosher way possible.
I have no doubt that as a result of your guidance, much conflict, tension, and strife was avoided in my family among the mourners.
The night before my father passed away, I spoke with my Rav on the phone. “Tzippora”, he told me, “it is almost time. It is time to start learning the halochos of aveilus. People think it’s morbid. It’s not morbid. It is for the sake of your father’s honor.”
I believe his advice applies not only to the learning of halochah, but also to the logistical instruction you gave me to choose and purchase a plot. As a result of our following your advice, no decision that concerned my father’s eternal welfare was made in last minute
haste.
Yours In Gratitude,
Anonymous